Posts by WHCM :
It’s hard to believe it has been one year since our last in-person event! We last met in Boston at our collaborative event with Medical Group Management Association (MGMA) , our first kick off for our student membership. We were so lucky to meet students, MGMA members, and have a proud showing of our WHCM members as well. I am not sure any of us saw the next year going as it has.
One year later, we cannot be sure what “in-person” events are on the horizon. To continue our work to help our members grow professionally, we are pleased to announce our plan for upcoming virtual events throughout 2021.
Our plan is based on your responses to our February membership survey; WE HEARD YOU!
Some months will be virtual, interactive events, and others may be a recommended podcast, YouTube video or Ted Talk on the issues we heard you wanted to know and learn more about.
We are making the commitment that our members will have NO COST for these events, for the remainder of 2021. We appreciate your dedication to WHCM and want to show it!
Here are the topics we are planning around for the year:
- Breakthrough Technology/Healthcare Innovation
- Government Affairs
- Digital Health
- Diversity and Inclusion: Local Hospital/Office of Diversity
- Skill Building
- Student Membership
- Career Outlook
- Educational Offerings
- Break Out Virtual Networking Sessions
We will plan to kick off our offerings with Website Navigation and the benefits of your WHCM Membership in the month of April, so please keep an eye on your email!
As always, we appreciate you and your participation within the WHCM community; we look forward to interacting with you over the next year and networking with you.
In anticipation of a better year, we have kicked off our planning for WHCM in 2021.
While I am optimistic for the opportunity to hold in person events this year, we will have a “plan B” schedule in place.
Soon, you will see a survey from our Membership Team asking what virtual opportunities would benefit you and what you would be interested in seeing over the next year. I look forward to your participation so we can design plans for YOU!
We have not changed our planned forums, we will have a better idea of each of these being virtual or in person as we get closer, as well if any date changes are necessary.
I can say that I truly miss each of you! It seems so long ago when we could be introduced in person, read body language, and shake hands. While we look forward to these face to face opportunities, our primary focus remains the same, the care of our members.
We are working on making updates to our website to give you the freshest and most relevant information, and look forward to your feedback.
Please make sure that your contact information is up to date, so we are able to reach you.
I always welcome you reaching out with any questions, ideas or concerns through the website, or to me directly at firstname.lastname@example.org
I am wishing you all a Happy New Year, and look forward to continuing to meet your needs within WHCM!
-Jennifer Pendleton, WHCM Board Chair
Covid19- Career Impacts was the topic of our winter forum in December. Yes, usually it is a Fall Forum, but we have made some pivots throughout the past year and were able to coordinate an event with a different, nonetheless hopeful feel as usual.
I will say that this was the best attendance for any of our events in a BLIZZARD… We had no idea that we would be getting buried under over a foot of snow and still be able to pull this off!
Over 20 folks were able to attend our panel presentation with Zoe Brassard, HR Business Partner at Mass General Brigham/McLean Hospital; Kaylee Davis, Business Operations at Edge Health at Humana; and Joanel Key, Contract Recruiter with Shields Health Solutions. These women presented impacts the pandemic has had on hiring in a new world, their own personal experiences during the past several months, qualities to be on the lookout for in our new “state of the state”, and what we need to acknowledge going forward.
It was truly fascinating to hear how employment changes when demographic location is not a true definition of the job itself, in our new remote world, we have the opportunity to look at a far larger pool of candidates for remote working.
The messaging was clear as to what we as leaders can work on, and look for in our new applicants:
- Emotional Intelligence and Soft Skills
It was so clear that this change has been dramatic for us all, not just inside our new home lives of remote working, home schooling and remote learning for children, unemployment, and looking for new opportunities. These women touched on all of these, and were able to tie it back to another defining part of us, our work…
While I am the first to say “this is not our forever, it is our hold over” until numbers drop, population health increases and we identify ways to gather that will be safe- there were clear ideas that are not going away any time soon:
- Remote patient care
- Working from home
- Addressing Diversity and Inclusion
- The growth of virtual and tech
A huge thank you to our presenters, our forum planning committee and our leadership for putting on such a great event! We look forward to having more offerings available in the New Year.
Be safe, healthy and mindful throughout this holiday season, I am missing you all!
-Jennifer Pendleton, WHCM Board Chair
Join WHCM for an hour-long moderated discussion addressing the following.
- Impact of COVID-19 on hiring
- Personal experiences
- Where do we go from here?
- Qualities/traits in candidates for this “new normal”
We also welcome your questions for our panelists, when you register there will be an opportunity to submit your questions.
Zoe Brassard, HR Business Partner- Mass General Brigham/McLean Hospital
Kaylee Davis, Business Operations – Edge Health at Humana
Joanel Key, Contract Recruiter – Shields Health Solutions
Moderator: Jennifer Pendleton, MS, FACHE
WHCM Board President
We kicked of the weekend in style on Friday, July 24! Sandi Fenwick, CEO of Boston Children’s Hospital guided us through perspectives she’s gleaned through the current “state of the state” and provided tips for current healthcare leaders, as well as those pursuing healthcare leadership.
Sandi discussed how her career informed her actions during this pandemic and how we can adapt to this new way of providing care and service to our communities. It was interesting, with everything going on in the country right now, many questions from our audience centered on diversity and inclusion. Healthcare disparities have really come to the forefront during this time of virus identification and spread, and the need for healthcare leaders to acknowledge and understand how we overcome this is key. Sandi said with diversity, she’s tried to be intentional. “We must role model as leaders. Women are skilled at being adaptive, how do we bring this into being managers?” She mentioned she’s recently been more open about her journey as a woman in what was often a room full of men, and how that shaped her understanding of privilege. The Children’s Hospital diversity committee, which was long in existence, has now become the health equity committee.
A few key takeaway nuggets included:
- Always thank people, and acknowledge them publicly (for a presentation, good work, etc)
- Share information, it’s important to be transparent
- What do we bring to the table? Our competence and our character
- Listen first and speak last
Sandi made such a humble point about teamwork, acknowledging her role as a generalist and surrounding herself with people who are skilled in different areas, and her role supporting and making a path for them to do what they do best. They have a 3 x a week command center meeting where section leaders highlight the top 5 things they need to share with her (planning for x and want give you a heads up, need a decision on x).
As a pioneer for female leaders in healthcare leadership, her views were awe-inspiring. As a leader of over 20,000 employees at Boston Children’s Hospital, it was refreshing and truly a learning experience to hear how she has, and continues to, work through this new world we are a part of.
-WHCM Technology Chair Rachel Renaux and Chairwoman Jen Pendleton
Join WHCM as we facilitate a virtual event which asks: What now? What is the future of healthcare leadership? What should we work on as current healthcare leaders?
Sandra Fenwick, CEO of Boston Children’s Hospital will share her experience during the pandemic and answer your questions entered into the chat. Sign up and you will receive a link to the event.More
I recently took the opportunity to begin Brene Brown’s podcast, “Unlocking Us”, specifically the episode regarding FFT’s. What the heck is an FFT? For the purposes of this post, I will instead use TFT’s in an effort to keep the language less raw. Terrible First Times (TFT) – you know, that first time that you go through any situation, have to perform a task for the first time, that moment you are no longer the expert. That terrible feeling in the pit of your stomach that you are no longer in control and there is the opportunity that this could go less than optimally. Brown’s description of terrible first times really hit home, because I truly feel that is the world many of us have personally have lived in for the past almost 12 weeks.More
As our industry tries to adjust to this global pandemic, nearly everyone’s job role has been affected. We know that some of you have had recent changes in your employment through layoffs, reduced hours and furloughs.
WHCM would like to provide its members with assistance during these times for anyone whose job has been impacted by COVID-19. We have partnered with fellow member Kaylee Davis of the Addison Group to offer private resume and interview consultations so that our members can get back on their feet as quickly as possible.
What: 30 minute 1 on 1 video consultation with a healthcare recruiter for:
- Resume review and editing
- Interviewing tips and tricks
When: April 13- May 15.
We are proud to support our members in this small way.
On March 4, 2020 Women and Healthcare Management and Medical Group Management Association of MA/RI were able to collaborate and put on a great event, focused on students and networking!
This co-sponsored event drew in over 70 attendees including members from both organizations, non-members, students from local universities and young healthcare professionals from nearby healthcare organizations. So many great, positive interactions were made with students and members. Many great connections were made, and followed up with on LinkedIn!
Our guest speaker, Brian Liebknecht, MHSA, CMPE (Executive Director, Proximal, LLC) shared that the key to networking is not all about who you know, but who knows you. Students were treated to a role playing exercise demonstrating how to construct their elevator speech and introductions.
We had such a great night collaborating with MGMA and developed our own new professional network that we look forward to fostering!
-Written by WHCM Chairwoman Jen Pendleton