“Tooting” Your Horn
Although I have worked in government affairs most of my professional life, I am always struck by the many times I’ve had the opportunity to learn and grow based on my various interactions with colleagues. I consider it my responsibility to continually challenge myself to work to improve and no matter where you may be in your career, I believe there are always ways to enhance your communication skills and your personal “brand.” Several years ago a colleague pointed out to me that I always seemed to give credit to others, but never took the time to “toot my own horn” and by doing so, I diminished my own accomplishments.
I took this constructive criticism to heart, and really gave a great deal of thought to what my colleague had said to me. I think as women, we often are not comfortable showcasing our own triumphs and achievements. However over time, I have made a great deal of effort to take a step back and make certain that where appropriate make sure others know where I contributed to the success of a project. It has definitely been something that I continually have to remind myself to do and something I would encourage all members of WHCM to be mindful of as well, whether you are early in your career or further along in your career. I must say that it has been among the best advice that I have ever received from a colleague and one that I have taken to heart and made as one of my mantras.
Blog post by WHCM Steering Committee Member Kathy Keough


I’d seen Ellen speak before – she’s a guest lecturer in my grad school program at Suffolk University – but this time I found her more relatable as she honestly shared compelling stories about her leadership experience and success. She also shared opinions on the direction of the healthcare industry in Massachusetts, important for the approximately 100 healthcare leaders and future leaders in the room. Ideas around wellness and prevention, the role of health insurance and care coordination were discussed, as Ellen answered audience questions for the last half of the program. Ellen credits part of her success to “hiring people smarter than you – be honest with yourself – what do you do well, and not so well?” I thought this was a wise statement and mark of a true leader. You’ll never be an expert at everything, surrounding yourself with those who can supplement your skills seems like an important key to success.
As a woman, Ellen did not want to change who she was, but her road to success was paved by being an “approachable woman.” Ellen walked that line of approachability and respect while in all her leadership roles, especially when arriving at a struggling Tufts Medical Center. Lastly, she pointed out differences between the non-profit and for-profit worlds; a perspective she sees even more clearly now as a member of several corporate boards. She’s found CEOs at for-profits know when to say “stop” to the input. That CEO takes input, but makes the decisions. Consensus is good, but often paralysis occurs in non-profit healthcare, struggling for buy-in from all parties, and this slows down progress and success of those organizations.