WHCM is an all-volunteer organization dedicated to the advancement of women in healthcare careers.

Meet your WHCM team! We are a dynamic group coming from diverse backgrounds and industries, and yet we can all agree on a few basic ideals. Women are awesome. Through networking and education, women can flourish. And by engaging and empowering professional women economically, we can activate a community of current and future leaders who have the power to change the world. We hope you’ll join us on this exhilarating journey.


Get Involved

Want to volunteer your time and talents on one of our committees?

Rachel LabasRachel Labaschairwoman

Rachel Labas

Rachel is Media and Public Relations Supervisor at Signature Healthcare – which includes Brockton Hospital as well as Signature Medical Group – 150 physicians and other direct care providers and 2,000 employees operating from eleven locations in Southeastern Massachusetts. In her role, Rachel manages internal and external web content as well as handling writing needs and media interactions for the organization.

Prior to Signature Healthcare, Rachel worked at Lois Paul and Partners, a Boston-based public relations firm, where she assisted in the management of life-sciences and high-tech clients.

Rachel holds a Bachelor’s degree in Communications from Boston University and a Master’s Degree in Healthcare Administration from Suffolk University.

Dhana KowtalDhana Kotwalco-chairwoman

Dhana Kowtal

Mission  Driven Engineer, Improvement Nerd, Foodie.

Dhana works at Commonwealth Care Alliance as a Performance Improvement Manager. She brings  to the table 9 years of project management and process improvement experience, primarily in the health care sector. Dhana is motivated to help individuals and teams find value in the day to day as well as at the big picture level. Dhana has been an active WHCM member since 2009 and has served on its committees and board since 2011.

Linda GreenLinda Greenco-treasurer
past president/advisor

Linda Green

Linda Green is an independent health care consultant based in Newton, Massachusetts. Linda’s current projects include supporting a state level policy health care reform policy process; development of managed care procurements; and increasing use of all payer claims data sets. Linda was previously the Director of Health Data at the Massachusetts Division of Health Care Finance and Policy and the Director of Managed Care Reimbursement for the MassHealth program.

Linda holds a master’s degree in public administration from New York University.

WHCM’s success as an all-volunteer professional organization is attributable to high levels of member engagement. Serving on a committee is a great way for members to gain leadership experience and develop new skills.

Steering Committee Members

Dhana KowtalDhana Kowtalchair
programming and events

Claudine SwartzClaudine Swartzspring forum
programming and events

Claudine Swartz

Claudine’s journey into the healthcare arena began in California as a consumer facing an all too familiar problem – the inability to access health insurance. Throwing herself into the complicated policy discussion on health reform, she testified for coverage without pre-existing condition limitations. In Washington, DC she continued this focus, developing proposals included in the Affordable Care Act and an expertise in Medicaid and Medicare financing. Post Affordable Care Act passage, Claudine has immersed herself in the intricacies of healthcare operations — helping healthcare leaders define regulatory impacts and develop response strategies.

As founder & principal of Strategic Policy Solutions, LLC., Claudine collaborates with healthcare clients in evaluating market opportunities and creating business development strategies with a keen eye toward the regulatory landscape. Claudine is passionate about helping healthcare innovators tap into the Medicaid and Medicare markets. She holds a Masters in Public Policy from the University of California, Berkeley.

Kathy KeoughKathy Keoughspring forum
programming and events

Kathy Keough

Kathy Keough is Director of Government Relations for Atrius Health, where she is responsible for state and federal legislative and regulatory issues. Ms. Keough has over 30 years of experience in the health care industry, specifically in the areas of health care policy and related regulatory issues. She has held a variety of public policy positions in the private sector as well as the public sector, having worked at the Massachusetts Department of Public Health where she held a variety of policy positions. Ms. Keough serves as a member of the American Medical Group Association (AMGA) Government Affairs Leadership Council, the Public Policy Council for the Visiting Nurse Association of America (VNAA) as well as the Massachusetts Women’s Political Caucus Political Action Committee.

Ms. Keough was awarded the Outstanding Public Policy Advocate of the Year by the Visiting Nurse Association of American during its annual meeting in New Orleans in March of 2015 and previously was the recipient of the “Pharmacist of the Year Award” by Massachusetts Pharmacists Association for her work in passing historic legislation affecting the practice of pharmacy in the state, the first non-pharmacist to receive this prestigious award. A graduate of Suffolk University, where she received a Bachelor’s Degree in Journalism, Ms. Keough received her Master’s Degree from the McCormick Institute of Public Policy from the University of Massachusetts in Boston. Ms. Keough is also involved with a number of charitable organizations in the state and is a board member of the Massachusetts Women’s Political Caucus Political Action Committee.

Debbie Zirmannetworking
programming and events

Mary Anne NorthMary Anne Northprogramming and events

Mary Anne North

Mary Anne North is a seasoned operating executive and consultant with deep experience starting, scaling, or transforming operations. Her experience spans leadership roles at startups to multibillion dollar organizations, and contributions as a corporate, non-profit, and professional association board member. Experience as a venture capitalist and investment banker provides her with a keen appreciation for how value gets created and assessed. As the founder and president of Polaris, Mary Anne has consulted to CEOs and their leadership teams at more than 30 organizations nationwide on strategy, business plans, innovation, new initiatives, operational excellence, mergers and acquisitions, marketing, product/program management, customer experience, business development, and partnering.

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membership and communications

Molly O'RiordanMolly O’RiordanLinkedIn
membership and communications

Molly O'Riordan

Background in business psychology. Passionate about healthcare. In the business of promoting quality and efficiency within the healthcare IT industry. The right people are most valuable resources for an organizations success.  Motivated to help clients attract and retain the most talented individuals in the healthcare IT market.  Molly O’Riordan is a Healthcare Applications Recruiter at TEKsystems, a global, leading provider of IT staffing, IT talent management and IT services.

MaryGaye GrizwinMaryGaye Grizwinjobs
membership and communications

MaryGaye Grizwin

MaryGaye Grizwin is an accomplished leader in Medicaid/Medicare, Long Term Care Support Services, and Public Health. She joined NH DHHS in 2002 to lead the operational redesign of NH’s LTC determination process; directed statewide program operations including caregiver support, Medicare education & fraud prevention, and dementia services; and implemented the new statewide Aging and Disability Resource Center model. In 2006, she transitioned to Medicaid to provide leadership and program management for contract administration, provider relations, and the Medicaid Management information system. As MCO Bureau Chief at NH DHHS, MaryGaye led the successful transition of the Medicaid fee-for- service program to a managed care model. In 2014, she joined Neighborhood Health Plan in Boston as Director of Provider Network Operations responsible for provider enrollment & credentialing, fee schedule maintenance, contract implementation, data management, network analysis, regulatory reporting. In addition to her MBA, MaryGaye holds a MPH degree and served as adjunct professor of the Graduate Public Health Program at the University of New Hampshire. MaryGaye is currently engaged as a contract consultant with John Snow, Inc.

Rita CramerRita Cramerjobs
membership and communications

Rita Cramer

Rita Cramer’s career-long interest in healthcare has led her down many roads. She is currently a Senior Project Manager at Fresenius, where she works on applications that both improve quality measurements for kidney dialysis patients, and also enable clinicians to spend more time with patients. In the past, she has focused on HIE/ACO/Integrated Care, health care benefits and health care finance as a project manager, consultant, and banker.

Jennifer PendletonJen Pendletonchair
membership satisfaction

Jennifer Pendleton

Healthcare Administrator with financial, operational and practice management experience working within the health care industry. Experience in workflow development, proficiencies in leadership and communication.

“I enjoy being in charge of the membership satisfaction portion of WHCM for several reasons, primarily understanding
what our members are looking for in their positions within healthcare leadership”

My role as Chapter President for the National Association of Professional Women includes responsibility for event coordination, coaching and mentorship for women at all stages of their careers.

Rachel LabasRachel Labaswebmaster